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Social media is a delicate art. If you focus solely on promoting your brand without interacting with your audience, you’ll lose them. On the other hand, leaning too heavily on simply responding to people can take the focus off your products or services.There are just as many ways to get social media right as a business as there are to get it wrong. You can give your followers useful, entertaining, and engaging content while effectively promoting your brand. .Corporate social media can be a powerful tool for your business—with the right approach.
Let’s take a look at how and why communicating with customers through social media is important and how your brand can do it successfully. How brands can communicate with customers through social media
So you’ve set up your social media accounts. Now what?